Supporting Families of Children with Special Health Care Needs

Welcome to Delaware’s Family to Family Health Information Center – Delaware Family Voices 

Receiving a diagnosis for your child can turn your world upside down. As a parent, you know you will do what is necessary to help your child. How do you know what your child’s needs are? Who will help you find the information?

Parent Information Center of Delaware is a non-profit organization, comprised mostly of parents who have shared similar journeys, that houses the Family-to-Family Health Information Center formally known as Delaware Family Voices.  We will share our experiences and what we’ve learned.  We will help connect you with other families, resources and agencies.  We will help talk through and identify available options and services.   We will guide you in how to receive those services, enroll in programs, insurance, and anything else you may need to support your child.  

You don’t have to learn everything all at once.  We can help prioritize needs, and explain terminology you may encounter, but are unsure of the meaning. We will provide you with information, resources, emotional support and the comfort of knowing that someone else gets it.

You are not alone.

Parent Information Center of Delaware is a non-profit organization. There is no charge for the services we provide, but we do accept donations.

(888) 547-4412 Toll Free Number
(302) 999-7394 Local Number


M-F: 8:30am - 4:30pm, Evening Hour appointments available 
Weekends: Closed

Our Programs

Programs dedicated to helping parents and families support their child’s needs. Learn more

Getting Started

Find helpful information on all aspects of managing, supporting and advocating for your child’s needs. Browse Resources

Training & Workshops

Free trainings and workshops on services and systems to support your child’s needs. Learn more

Get Involved

Become a part of the Delaware Family Voices Family! Learn more

Care Notebook

An essential tool to help keep your child’s records organized. Learn more here

Change For Homecare Committee

Caregiver guided advocacy group supporting Delaware’s complex medical community. Learn more

MCO/Medicaid Call

Monthly calls dedicated to helping you navigate the Delaware MCO Medicaid programs. Learn more

Helpful information to maximize your Telehealth experience. View Telehealth

Roadmap to Assistance


Getting Started

Where to turn? What to do? A newly diagnosed disability can be overwhelming. DEFV can help you identify the first steps in finding the supports and services you and your family members may need.

Who can help?

You are not alone. Our network of support systems can help find services you may qualify for, connect you with others who experienced similar situations, provide emotional support, advice, and more.


What are my next steps?

Help is a phone call or email away. Contact DEFV to take the next step. We will help you navigate through the maze of services and supports, establish priorities, and focus on finding those supports and services you need most.


Where can I learn more?

Being equipped with the right questions to ask and receiving explanations you need lead to positive results. DEFV is prepared to help every step of the way with links to medical, financial, assistive technology, legal, education, caregiving, and advocacy and more!

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