Do you have questions or concerns regarding your Delaware Medicaid Managed Care or Mental Health Care organization? Consider joining Delaware Family Voices, other families, and a wide variety of Delaware health care professionals in our monthly Medicaid Managed Care and Mental Health conference calls.

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These parent run conversations provide you the opportunity to ask questions, air grievances, or simply listen and learn. Our non-adversarial discussions are designed to help resolve your medicaid health care and mental health questions and concerns

The 2014 Medicaid Call Schedule

Calls are held the second Tuesday of each month from 11:00 am to 1:00 pm, EST, with the focus rotating monthly between Medicaid Managed Care and Mental Health coverage.

Medicaid Managed Care Call Schedule

Medicaid Managed Care calls address questions and concerns of families of children and youth with special health care needs who receive Medicaid Managed Care benefits. Families and representatives from Medicaid, Delaware Physicians Care Inc., United Healthcare and other agencies participate in these calls. The 2014 call dates are:

February 11th
April 8th
June 10th
August 12th
October 14th
December 9th

Medicaid Mental Health Care Call Schedule

Medicaid Mental Health calls address questions and concerns of families with children and youth who have mental health and behavioral/emotional needs. Families and representatives from the Division of Prevention and Behavioral Health Services, Disability Law, Medicaid, Delaware Physicians Care Inc., United Healthcare and other agencies participate in these calls. The 2014 call dates are:

March 11th
May 13th
July 8th
September 9th
November 11th

Note: Do you have specific Medicaid questions, concerns or issues that you would like addressed during a call? If possible, please email Delaware Family Voices prior to the call. It will help us be better prepared to help you as well as ensure we have the necessary professionals available during that month’s call. Please place either ‘Medicaid Managed Care’ OR ‘Children’s Mental Health’ in the subject line of your email.
Note: Monthly calls are focused on either Medicaid Managed Care or Mental Health coverage, however you can ask your Medicaid question regardless of the monthly call focus.

How To Participate In a Call

Mental Health Panel Calls
All calls begin at 11:00 am EST and last until 1:00 pm. Calls may end earlier if all questions are answered.
To join a call, follow these dial-in instructions.

Dial 1-800-391-2548
Enter Participant Code: 53192759#

You should now be connected into the call.
For additional information, instructions on how to participate, or to be added to the call reminder list, contact Ann Phillips at annp@defv.orgor refer to the Medicaid Managed Care / Mental Health Calls Flyer.

Need Help Now?

Call us! You don’t need to wait for the Medicaid calls to voice your concerns or ask for assistance. Families are encouraged to call Delaware Family Voices whenever they have medical or mental health questions or concerns. Please call 302-669-3030 for immediate assistance.

Delaware Family Voices

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Delaware Family Voices is a 501 C3 Non-profit organization. Consider Donating to our organization and help support Delaware families in need.
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